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SMARTER SERVICE

Our Smarter Service brings tangible benefits to your bottom line, whilst making the requisition of products quicker, cheaper, and more reliable.

Our state-of-the-art Smart Service solves the biggest challenges faced by procurement teams everywhere, providing an all-in-one solution for a range of businesses across several industries. Through leveraging technology we designed our Smarter Service to reimagine the way you purchase. Our Flagship Portal is built for you, customised to your needs, enabling specific benefits unique to your business.



Benefits of a Smarter Service:


  • Saves time: Ordering through our portal is up to 10 times faster than traditional methods

  • Saves money: Competitive fixed pricing on 10,000+ quality products

  • Reliable deliveries: We can offer next-day, and sometimes same-day delivery

  • More central control: Maintain central control over purchasing while enabling local administration and clear delegation to site, function, or manager level

  • Reporting made easy: Straightforward reporting on all orders and expenditure at a central and site level without pulling data from multiple sources

  • Reduced risk: We designed our technology with safety at the forefront, using the employee management feature you can prove compliance, ensure equipment, and track health and safety records

  • Social Responsibility: Track carbon usage and discover worst offender in addition increased efficiencies which significantly reduce your carbon footprint




Who is our Smarter Service Technology Designed For?

Simple, everyone.

From Shareholders to H.R, Procurement to Finance, and Health & Safety Managers to Site Workers alike, we built a function for every department, transforming a hectic ordering process into a holistic transparent, Smarter Service.

The results? A faster ordering process, carbon reduction, less waste, reduced risks, and so much more!

Shareholders

Gives you peace of mind that your staff are compliant and protected while providing transparency and ultimate control.

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Uniformity and consistency
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A holistic view of all spend
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Keep your expenses under control with the ability to limit products and set budgets for departments or teams, so spend is always controlled
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Mitigate risk and protect the business with digital proof that the correct equipment was provided
Procurement

Takes the stress out of ordering by avoiding rising prices and supply chain challenges.

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With set approvals and the ability to assign budgets to sites departments, or teams, you save time by not having to place multiple orders
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Budget control and fixed prices allow you to easily plan and manage spend
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Multi-source approach for product ranges
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Control of issue with visibility to the lifecycle of products; you’ll know if an item is being ordered too frequently
Health & Safety

Helps keep track of all employees and ensures they’re protected and compliant.

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Keeps track of tools, training, and health & safety (such as face-fit testing) records against each employee
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Visibility into who has what, no duplicate ordering or lost items
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Staff only have access to order PPE or tools within their job roles
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All items will be compliant
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If an accident ever occurs, you can immediately create a report onsite with your mobile device, so there is never delay
Finance

The ability to provide not only cost savings but to make strategic decisions based on cost-saving data available through reporting.

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Holistic and transparent reporting with consolidated invoicing and the ability to drill down for complete visibility into each cost centre
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Tracking against invoices
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Controlled cost and strategic cost-saving data
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Reduction in carbon footprint
On-Site Workers

Provides the ability to make requests for their own PPE or tools and receive orders quickly and OTIF, making the requisition process 10x faster.

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Empowers your employees to be in control of purchasing what they need when they need it, within your set guidelines
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Empowers your employees to be in control of purchasing what they need when they need it, within your set guidelines
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Purchase requests go straight to an approver for a no wait process
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Delivery to any site or location requested
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Employees can track their own orders online or through their phones, so they know when their items will arrive

INNOVATION & CONSTANT IMPROVMENT

For those looking for innovative ways to continually improve your organisation, your account manager will create a process to ensure your business reaps the full benefits our Stronghold Portal has to offer. Below is an example of how we normally deliver continuous improvement and innovation.

1. Discovery Meeting
Identify desired outcomes from key stakeholders and understand staff challenges.

2. Improvement Meeting
Advise on solutions to improve, including: carbon reduction, cost savings, compliance improvement, service/operation improvement, staff satisfaction target and desired KPIs.

3. Trial Period
Set trial period to measure changes and update staff satisfaction, then set improvement targets for next phase.

4. Roll-Out
Collaborate with your comms and training teams to drive these changes and then agree ongoing metrics to measure continuous improvements.

1. Discovery Meeting
Identify desired outcomes from key stakeholders and understand staff challenges.

2. Improvement Meeting
Advise on solutions to improve, including: carbon reduction, cost savings, compliance improvement, service/operation improvement, staff satisfaction target and desired KPIs.

3. Trial Period
Set trial period to measure changes and update staff satisfaction, then set improvement targets for next phase.

4. Roll-Out
Collaborate with your comms and training teams to drive these changes and then agree ongoing metrics to measure continuous improvements.

HOW DOES IT WORK?

Quick and easy to navigate, the Stronghold Portal is a highly effective way of procuring safety supplies, PPE, workwear, and more. In addition, it has a robust requisition framework designed for clients to find what they are looking for without any hassle and confidently place an order. Book a demo today to learn how our Smarter Service will help your business.

Log-In
Personalised log-in for your staff with set user permissions for relevant accessibility, depending on the role.

View Products
We create a bespoke view that only shows the products you've authorised, guaranteeing conformity and compliance.

Order Requests
Requests for orders are created by the individual within the portal and sent to the approver, cutting down valuable admin time.

Sign-Off
Requests are sent for sign-off directly to a set approver for quick and easy approval or rejection.

Traceability
All orders and delivery dates are compiled into accurate management reports for ultimate visibility.

Ensure Compliance
Staff are always provided with the correct equipment, creating a digital record which proves what supplies each worker has if there is an accident.

FIND OUT HOW WE CAN SUPPORT YOU

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